Service & Material Warranty

GENERAL EXCLUSIONS: This warranty does not cover damage to sealants or damage to teeth or prosthesis caused by accidents, trauma,
negligence or improper use (for example: grinding, clenching, chewing ice, or biting non-food items). This warranty also does not cover recurrence of decay, which can be prevented by proper home care, having your teeth cleaned regularly, or using prescribed anti-decay products. Treatments originally completed by a third party, including another dentist or clinic (even if that dentist works at expatdental® now), are excluded from coverage under this warranty. Treatments that have been adjusted or altered by a third party, including another dentist or clinic (even if that dentist works at expatdental®now), are excluded from coverage. If you were warned by your dentist at the time of the original treatment that your restoration/treatment would not last, then it will not be covered by this warranty. The repair of a broken or fractured natural tooth which is supporting a restoration is not included in this warranty, nor is a different type of restoration because the damaged one cannot be replaced or redone. Other incidental or consequential expenses associated with your appointments (or associated with the attendance of your appointments) are not covered by this warranty. The new restoration’s upkeep and maintenance over its lifespan is excluded from this warranty. Finally, we reserve the right to deem the warranty null and void if the damage is caused by unforeseen circumstances which we deem to be outside the control of our dentists, hygienists and dental team.

WARRANTY PROCEDURE: To make a claim under this Warranty, simply indicate your desire to make a warranty claim when you schedule your in-office appointment. When scheduling your appointment, state the nature of the problem. At the time of your visit, the dentist will determine whether or not the issue you identified is covered under this warranty and will advise you of the same. If your claim is covered, the repair or replacement will either be performed immediately, or scheduled for a more appropriate day and time. In the event that a prosthetic needs to be replaced, please allow adequate time for a replacement to be made and delivered.